FAQ

You asked, we answered.

Q. What are "wellness groceries"?

A. Wellness groceries are delicious, fresh-made goods right from our Broadripple farm or cafe. They include plant-based milks, cheeses, breads, and more! Everything is 100% non-GMO, organic, gluten-free, and vegan.

Q. Can I order and pick up groceries any day of the week?

A. Nope! We've got a system for this one. :) Every Wednesday you'll get an email with a list of available grocery items for that week. You can order online or by phone Wednesday-Friday. Pick-up days are Sunday and Monday, and just let us know which day and about what time to have your groceries ready, so that we can ensure optimal freshness.

Q. Are the groceries the same each week?

A. We have some items that will be available just seasonally from our farm, and items may be added as time goes on. Our soup is different each day. But pantry staples like cheeses, milks, and breads will be available every week.

Q. I'm afraid I won't be able to use my super-fresh groceries in time. Have any tips?

A. You betcha! We've got plenty of information in the portal on how to preserve your groceries if you don't plan on using them in the next few days. We do advise bringing a cooler, however, if you know you won't be taking your groceries straight home during warmer months. Certain items (like milks) are so fresh that they need to stay cool at all times.

Q. Can I use my discounts more than once in a day?

A. Absolutely! All discounts are unlimited. :)

Q. What is the online portal?

A. When you sign up for the EYP membership, you can go to enlightenyourplate.com and log in using the email and password you created when you signed up. There you will find some videos on how to get the most out of your membership, how to use your groceries, and more.

Q. Once I sign up, am I stuck in a contract?

A. No way, Jose! Our billing is month-to-month and you can cancel at any time. Just be aware that your membership and access to the portal end the day that you cancel, so you may want to wait until the end of the month so you get the most out of the time you paid for.

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